Find definitions of banking terms used on this site.

A bank custodian has physical possession of its clients’ financial assets. These could include cash, stock certificates, bonds, and other financial instruments.

What is overdraft protection? Overdraft protection is an agreement with the bank or financial institution to cover overdrafts on a checking account. This service typically involves a fee and is generally limited …

How can I determine if my bank is regulated by the Consumer Financial Protection Bureau (CFPB)? You can use the FFIEC site to identify a financial institution’s prudential regulator or you may use the …

I received correspondence or a solicitation from a company (non-banking company not affiliated with a national bank or federal savings association). How can I tell if this company is legitimate? We …

How can I protect myself or educate my elderly parents against fraud or scams? Scammers use various methods to get personal information from you or to gain access to your accounts. Beware of …

What is the financial condition/rating for my bank? The Office of the Comptroller of the Currency cannot give out confidential supervisory information about specific banks. The national banking system is …

The Interagency Appraisal Complaint Form can be used by an appraiser, other individual, financial institution, or other entities to file a formal, written complaint about an appraisal-related issue, such …

How do I transfer money from my financial institution to a family member or friend? Verify with the institution you want to send money to or get money from that they can accept or send fund transfers. …

Learn how to report a scam or other type of fraud.