
What is a help desk? - IBM
Mar 29, 2021 · A help desk is a software tool or team of human agents that enable a company to support its customers in real time.
¿Qué es help desk? | IBM
Help desk es una herramienta de software que responde las preguntas de clientes en tiempo real, además de asistirlos con soporte técnico u otros problemas.
IBM Support
IBM’s technical support site for all IBM products and services including self-help and the ability to engage with IBM support engineers.
Che cos'è un help desk? - IBM
Un help desk è uno strumento software o un team di agenti umani che permettono a un'azienda di prestare assistenza ai clienti in tempo reale.
O que é um Help Desk? | IBM
Help desk é uma ferramenta de software ou uma equipe de agentes humanos que permitem que uma empresa ofereça suporte a seus clientes em tempo real.
¿Qué es un service desk? - IBM
Un service desk es un mecanismo de atención que proporciona un único punto de contacto (SPOC) entre las organizaciones de TI y los usuarios finales.
What Is a Network Operations Center? | IBM
Help desk Help desks identify issues with the network, among other roles. However, the help desk mainly interacts with the end user, such as an office worker experiencing disruption in network …
Contacting IBM Technical Support
If you are eligible for and registered with IBM Support, you can contact IBM Support to open a technical support case. If you are not eligible for IBM Support, click the Help icon in the upper …
Was versteht man unter einem Help Desk? | IBM
Ein Help Desk ist ein Software-Tool oder ein Team von menschlichen Agenten, die es einem Unternehmen ermöglichen, seine Kunden in Echtzeit zu unterstützen.
What is a service desk? - IBM
An IT service desk is a delivery mechanism that provides a single point of contact (SPOC) between IT organizations and end users.