
Top 14 free web-based help desk software & ticketing systems
Nov 17, 2025 · HubSpot's Free Help Desk and Ticketing Software is a unified help desk dashboard where all customer requests are stored. That lets the entire team easily track, …
AI Ticketing: Your Not-So-Secret Weapon for Customer Service
Nov 21, 2024 · "I need to create a ticketing system on Monday to track email marketing campaign requests and management. I'm uploading a file that outlines all the fields and categories I need.
The Best 10 Email Ticket Systems - HubSpot Blog
Mar 13, 2023 · Get started with our free email ticket system. HubSpot is an all-in-one email ticketing solution that organizes customer interactions and makes it simple for reps to evaluate …
The 23 Best Internal Help Desk Ticketing Software and Tools for IT ...
Aug 16, 2024 · Get Started with HubSpot's Support Ticket System for Free In this post, I’ll discuss the must-have features to keep in mind when choosing your internal help desk, plus the best …
Best customer portal software tools for increasing customer …
Nov 25, 2025 · With HubSpot’s customer portal software, customers can instantly receive updates on their support tickets, eliminating the need to email a representative for status checks.
Help Desk Support: What It Is & 10 Best Software Examples
Aug 15, 2022 · Unlike many competitors, Tidio includes a free ticketing system with unlimited tickets, making it a budget-friendly option for teams that want to stay organized without …
What's a Ticketing System? - HubSpot Blog
Jan 21, 2022 · A ticketing system works by first creating a document, or "ticket," that records the interactions on a support or service case. The ticket is shared between both the rep and the …
Customer Support: Definition, Importance, + Strategies
Nov 20, 2024 · Help desk and ticketing software is critical for organizing incoming customer requests. It allows you to track, triage, and automatically assign cases to the right person, …
21 Support Ticketing Tools Your Service Team Will Love You For
Sep 3, 2024 · Get Started with HubSpot's Support Ticket System for Free Read on to learn more about what a customer service ticketing system is, why it's important, how to choose one, and …
The 7 Best Help Desk Certifications - HubSpot Blog
Apr 26, 2022 · Get Started with HubSpot's Help Desk Software for Free In this post, we'll list some basic skills every rep should have and share the best help desk certifications available for your …